Customer Service

Over 400 Staff Including 150 Dedicated Service Technicians + In House EWP Training For Customers

Realising our promise of Safety, Solutions, Service is a commitment based on relationships. From our customers to our staff to our suppliers and networks, we understand the value of effective communication and diligent practices.

Our passionate and dedicated staff undergo regular OH&S training to ensure their competencies are up to date and exceed requirements on every element of their work environment. Training includes safety analysis programs and safe set up right through to manual recovery if required. We welcome the opportunity to provide a live demonstration of our safety management system for your next major project.

Force’s offering includes in-house training for our customers. Our training staff hold Certificate IV – Workplace Training and Assessment qualifications and provide Yellow EWPA card for ALL sized scissors and booms under 11 metres. The ‘Yellow Card’ certification of competency is recognised as the National standard for operating EWP’s under 11 metres.

Force maintains representation on the Executive of the Elevated Work Platform Association of Australia and the National Telehandler Association of Australia. Force is a proud member
of the Hire and Rental Industry Association of Australia.

Force prides itself on delivering Australia’s most comprehensive and skilled service capabilities to its clients, demonstrated by:

  • Offering a market-leading range of elevating work platforms and related machinery
  • Sales personnel who are fully qualified to offer the correct advice on clients’ product needs
  • Service, fleet management maintenance and repair on all products 24 hours a day, seven days a week
  • Full training and support given to clients in the use of elevated work platforms, to the highest Workplace Health & Safety Standards.

Force’s truly national branch footprint means we can go can go wherever you go, 24 hours per day, 7 days per week.